Omnichannel inbox
Collect requests in a shared queue through supported official APIs.
WHITE-LABEL SaaS
AI-powered Customer Relations System
WHO IS IT FOR?
AI-powered Customer Relations System
Customer service teams, contact centres, after-sales departments and omnichannel support operations.
PRODUCT FEATURES
Modules for your workflow
Customer history
Give authorised teams access to shared customer context.
Tickets and assignment
Manage requests by team, owner and status.
AI classification
Review topic and priority suggestions against team rules.
Approved response drafts
Present knowledge-based drafts for agent approval.
SLAs and escalation
Define business hours, response targets and escalation rules.
Knowledge base
Manage internal guidance and support content with versions.
Quality and team reports
Monitor queues, response and resolution times in context.
Permissions and data controls
Configure access, audit history and retention periods.
END TO END
How does it work?
Authorise channels
Set queue and SLA rules
Review AI suggestions
Monitor resolution and quality
PRODUCT INTRODUCTION
AI-powered Customer Relations System — introduction video
An introduction video has not yet been added for this product.
Text alternative for the video
Bring WhatsApp Business, email and web chat into one support workflow. Give teams room to work with AI-assisted classification, response drafts and SLA tracking.
- Authorise channels
- Set queue and SLA rules
- Review AI suggestions
- Monitor resolution and quality
ILLUSTRATIVE PRODUCT VIEW
AI-powered Customer Relations System — Demo
This section illustrates the product workflow. It contains no live customer data or real transactions. Integration and delivery scope are agreed at the start.
- Authorise channels
- Set queue and SLA rules
- Review AI suggestions
- Monitor resolution and quality
Illustrative view; not connected to a live system.
Before you begin
Each channel requires official API authorisation. WhatsApp, social platform, email and AI provider fees are scoped separately. AI replies use human approval; model data transfer and retention are explicitly configured.
Web and mobile scope
Mobile applications, store accounts and releases are scoped separately. iOS and Android coverage is defined in your proposal.
Your brand and domain
White-label use with your logo, colours and domain. Ownership and routing are verified during setup.
Annual service scope
Hosting, storage, maintenance and support are scoped to the product. Third-party service fees are assessed separately.
PRODUCT-SPECIFIC PLANSThe right product.
The right product.
The right plan for you.
AI-powered Customer Relations System
Basic
Standard annual priceStart with ready-to-use software.
$4,853.75 / year
- 15 agents and 3 connected inboxes
- Assignment, SLAs, knowledge base and customer history
- AI classification and agent-approved response drafts
- 15 staff users · 50 GB storage
- Your brand, domain and managed hosting
- 4 hours of onboarding training and business-hours support
Premium
Basic price × 1.50Adapt the product to your business.
$7,280.63 / year
- Everything in Basic
- 30 agents and 8 connected inboxes
- Multi-team routing and quality dashboards
- Development budget for tailored AI/CRM workflows
- 30 staff users · 100 GB storage
- Your brand, domain and managed hosting
- 8 hours of onboarding training and priority support
- Up to 24 hours/year of product-specific development
USD prices use the TCMB USD selling rate dated 2026-10-16. Card settlement currency: TRY; the payable amount will be confirmed before payment.
Premium includes product-specific development within the hours stated in the plan. Modules, adaptations, delivery and acceptance criteria are agreed at the start. New-domain registration has no separate charge after admin approval, subject to extension and availability. AI, messaging, mapping, payment fees and third-party licences are scoped separately.
Choose software for your business.
Get started with your domain, brand and annual subscription.